Zipcar Community Rules

Zipcar’s Community Rules

As a Zipcar member you’re part of a club – a car sharing club! So, when you share a Zipcar, you share the responsibility of looking after that vehicle too. And while our Fleet team look after each vehicle we have, we ask all our members to follow our Community Rules to look out for each other too.

Why do we have Community Rules?

Our community guidelines are crafted to create a safe, respectful, and enjoyable experience for everyone. We’re all in this together, and whether you’re a long-time Zipcar member or just giving us a go, it’s important to take a moment to check out our rules.c

Our Community Rules

Before you hit the road, read our community rules of car-sharing.

hour glass icon
Return it right

Return a Roundtrip on time, or you can extend your booking. Drop a Flex in our Zipzone.

rubbish bin icon
Keep it clean

Clean up, don’t smoke and take everything with you. Don’t forget to recycle your rubbish!

fuel gauge filling up icon
Fill ‘er up

If fuel is below ¼ tank at the end of your trip, fill up before you return to it’s bay. Fuel's on us!

So, why do these rules matter?

Our community guidelines aren't just arbitrary rules - they're the foundation needed to build a successful and enjoyable car-sharing community.  By following our Community Rules – basically, leaving the car or van as you’d like to find it! – we’ll make car sharing a more positive and enjoyable experience for us all!

 

 

Sign up

Zipcar for Business

If you're a business looking to use our vans or cars join Zipcar for Business for reduced rates, account management support and more.

Learn More

Why Rent a Zipcar?

bag  of money, green icon
Save money

We pay for fuel, parking and insurance – so you get access to a car without the hassle of owning one!

map pin icon, green
Rent a car locally

Zipcars live just around the corner. We've got thousands of cars and vans near where you live and work.

icon of mobile phone emitting a signal, green
Drive on-demand

Rent by the minute, hour or day when and where you need them. Just book and unlock with the app.

leaf icon, green
Live greener

Cheaper and greener than owning your own car, we've also got hundreds of electric cars in our fleet. 

Zipcar Community Guidelines FAQs