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Zipcars live in 500+ cities across North America and Europe. See all Zipcar cities
Activate your Zipcard powers
Before you hop in the driver’s seat, you’ll need to activate your Zipcard. It’s your key (literally!) to thousands of cars in your city and around the world. Once it’s activated, the open road is all yours.
Using your Zipcard after activation
Once you activate your Zipcard, use it to access any Zipcar you’ve reserved.
Bring your Zipcard
Bring your Zipcard with you for every Zipcar reservation. It’s your key to unlocking and locking all Zipcars.
Unlock the car
To unlock, hold your Zipcard against the card reader on the front windshield. Hold the Zipcard steady for a few seconds, and the doors will unlock. Do the same to lock the car.
Don’t take the keys
The car keys should stay in the car. Always use your Zipcard to lock and unlock at the start or end of your reservation.
Our 6 simple rules
Before you hit the road, read up on our six simple rules of car sharing.
Report damages
Inspect your Zipcar inside and out. Report damage, a dirty car, or low fuel so we know it wasn’t you.
Keep It Clean
Take personal belongings with you when you go, and throw away or recycle any trash.
Fill‘er up
Always leave at least 1/4 tank. (It’s on us!) Gas card instructions are on the back of your Zipcard or watch the video.
No Smoking
Not even with all the windows down or all the doors open. Period. Members will be charged a fee for the cost of cleaning.
Pets in Carriers
Fido and Fluffy need to be kept in a pet carrier at all times. (No matter how cute they are.)
Return on Time
Don’t leave the next member hanging. Be on time (and avoid a $50 late fee). Text or use the app to extend your reservation.
Activate your Zipcard
The backseat isn’t an option where you’re headed. It’s time to start commuting, exploring, and running errands on your own time.